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(604) 420-2545

EMERGENCY CALLS

Book Appointment

General Appointments

Lines open

Tuesday: 8:00am - 4:00pm
Wednesday: 8:00am - 4:00pm
Thursday: 8:00am - 4:00pm
Monday: 9:00am - 3:00pm

Patient Forms

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Emergencies

We reserve time in our daily schedules for emergency patients.

Call us at (604) 420-2545 and provide as much detail as possible about your dental emergency.
Your Smile Starts Here

Request An Appointment

Kindly fill out our online form and our staff will contact you within the next business day.

First-Time Patient?

Glad to have you on board!

Outlined below is what you can expect on your first visit with Dental on Ridgeway to ensure your experience is as comfortable and efficient as possible.

  • Arrive at least 15 minutes early to complete the necessary paperwork.
  • Bring a valid ID and your insurance card if you have dental insurance.
  • Fill out the new patient registration forms which may include:
    • Personal and contact information
    • Dental and medical history questionnaire
    • Consent forms for treatment
    • Insurance and payment information
  • A staff member will guide you to the consultation room.
  • The dentist will discuss your dental history, concerns, and goals for your dental health.
  • The dentist will perform a comprehensive dental examination which may include:
    • Visual inspection of teeth and gums
    • Oral cancer screening
    • X-rays or other diagnostic imaging if necessary
  • A dental hygienist may clean your teeth and provide oral hygiene instructions.
  • The dentist will create a personalized treatment plan based on the examination findings.
  • Schedule any recommended follow-up appointments or treatments.
  • Discuss the frequency of regular check-ups, usually every six months.
  • Proceed to the front desk to handle payment or insurance claims.
  • Ensure you understand the costs and coverage before leaving the clinic.
  • The clinic may provide aftercare instructions or support resources.
  • Contact the clinic if you have any questions or concerns after your visit.

Frequently Asked Questions

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Original dental records belong to the dentist who provided the treatment, and not the patient, because dentists have to keep all of their records for a period of time, as set out by their provincial dental regulatory body. Once you have selected a new dentist, you can request that a copy of your records be transferred from your former dentist.

You may be required to sign a release form from your former dental office and you may also be charged an administrative fee for having your records copied and sent to another dental office. If you have questions about the records transfer process in your province, ask your dentist or contact the provincial dental regulatory body.

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AUSTIN HEIGHTS, COQUITLAM

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